Privacy Policy
This policy explains how xudengcnc.com (“this website”, “we”) collects, uses and protects the information you provide. This website is operated by PTS Industrial Limited (“PTS Industrial”), a company registered in mainland China, trading online as XUDENG CNC.
1. Information we collect
When you contact us through the enquiry form, by email or through another channel, we receive the information you choose to provide, such as your name, company, country or region, email address, phone number, and any drawings, photos or technical requirements you send.
Like most websites, our server records access logs, including IP address, browser and device type, time of access and pages visited, for site security, troubleshooting and understanding how the content is used.
2. Cookies
This website uses cookies that are necessary to keep you signed in and to protect forms. We do not currently use third-party advertising or behavioural tracking services; if this changes, we will update this page. Our Cookie Policy describes the cookies we use in detail.
3. How we use your information
- To reply to your enquiries and provide quotations, lead times and technical proposals;
- To fulfil orders and arrange production and shipping;
- To improve this website and our service;
- To meet legal and regulatory obligations.
4. Sharing your information
We do not sell your personal information. We share it only with partners necessary to complete your request (for example logistics, customs clearance or payment providers), or where required by law, a court or a competent authority.
5. Retention and security
Enquiry and order records are kept only for as long as needed for business and legal purposes, after which they are deleted or anonymised. We apply reasonable technical and organisational measures to protect information, but no transmission over the internet can be guaranteed to be completely secure.
6. Where your information is processed
This website and the team that answers your enquiry are in mainland China, so the information you send us is transferred to and stored there. It is used only for the purposes this policy describes, and the drawings and specifications you send stay confidential as our terms describe. If you would like to know more about how information sent from your country is protected, write to us at the address below.
7. Your rights
You may request access to, correction of, or deletion of the personal information you have provided, and you may ask us to stop contacting you. Please use the contact details below and we will respond within a reasonable period.
8. Third-party links and embedded content
This website may contain links to, or embedded content from, third-party websites such as videos or maps. Their own privacy policies apply to the information they process.
9. Children
This website is intended for businesses and professional buyers. It is not directed at children, and we do not knowingly collect personal information from children.
10. Changes to this policy
Any changes will be published on this page together with a revised date at the top. Continued use of this website indicates acceptance of the updated policy.
11. Contact
PTS Industrial Limited, registered in mainland China. If you have any questions about this policy, email us at [email protected] or use the enquiry form on this website.